Richard Matoza
Service Advisor & Transmission Specialist
Professional Summary
Richard Matoza is a seasoned professional with a lifetime of experience in the automotive industry. Starting at the young age of 14, Richard quickly developed a passion for becoming a successful Service Advisor. Over the years, he has witnessed and adapted to the industry's evolution—from carburetors to fuel injection and beyond. For the past decade, Richard's expertise has been focused on transmissions, where his deep knowledge and problem-solving skills have made him the go-to expert for anything transmission-related.
Professional Expertise
- Over 30 years of experience in the automotive industry
- Specialized in transmission diagnostics, repair, and customer consultation for the past 10 years
- Extensive knowledge of automotive systems and industry advancements
- Experienced in providing exceptional customer service with clear and honest communication
Certifications and Skills
- Transmission systems expertise (automatic, manual, and modern technology)
- Comprehensive understanding of vehicle history and evolution, from carburetors to fuel injection
- Exceptional ability to translate complex technical issues into clear, customer-friendly explanations
- Skilled in service management and workflow optimization
Personal Interests
When he's not at work, Richard enjoys spending quality time with his wife and kids. A dedicated family man, he also actively serves his church and community as a Grand Knight for the local chapter of the Knights of Columbus. His commitment to his faith and service to others is a cornerstone of his life.
Key Strengths
- Decades of hands-on experience and knowledge in the automotive industry
- Transmission specialist with a strong focus on diagnostics and solutions
- Exceptional communication and customer relationship skills
- Dedication to lifelong learning and adapting to industry advancements
- Passion for community service and leadership
Richard's vast experience, dedication to customer satisfaction, and specialized knowledge make him an invaluable part of the team. Whether it's diagnosing a transmission issue or guiding a customer through a repair process, Richard's expertise and integrity ensure every client feels confident and supported.
